Revenue Assurance Foundations

The Revenue Assurance Foundations course is a five-day workshop and certification event designed to provide the student with a comprehensive introduction to the professional practice of revenue assurance as defined by the GRAPA standards, governance model, methodologies, and framework. Students will learn about the GRAPA controls framework and how to apply them to a number of critical operational and technical domains.

We will train students in a systematic and comprehensive method for the analysis, diagnosis, and containment of risks to revenues through a standardized approach. Students will be familiarized with the complete set of revenue assurance disciplines including revenue chain assurance (leakage detection, reporting and correction), proactive and preventative revenue assurance, margin assurance (the protection of corporate profits across major lines of business, assets, and market activities), and market assurance (the protection of revenues and profits exposed to the marketing and new product development process).

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Revenue Assurance Foundations Intro

Watch this video to learn more about the New RA Foundations Program, from
faculty member Rob Mattison.

Who Should Attend?

Anyone interested in learning the GRAPA standards-based scientific approach to the practice of revenue assurance including:

Newer RA employees looking for a comprehensive introduction to revenue assurance and who wish to become certified as part of their training
Experienced RA professionals looking for a clear vocabulary and structure, a reinforcement of the importance of their role, and an opportunity to expand their scope
RA managers who are in need of a systematic, effective approach for strengthening their team
Internal auditors looking for a standard, compliance-based approach to performing their job functions
Operational managers, finance and accounting personnel looking for better compliance and control over the financial condition of their organization
IT employees who need a better understanding of revenue assurance to better support the telco as a whole
Product developers, marketers, and sales teams within telecoms who want to gain the upper hand through their inclusive understanding of revenue assurance.

The RA Foundations Program

RA Foundations Home
RA Foundations 101
RA Foundations 102
RA Foundations 103
RA Foundations 104
RA Foundations 105

Course Information

Our Promise: Students who take the training seriously, participate enthusiastically in activities, and pass the certification exams will be able to perform all practical applications listed under each course description.
Certification Credit: Candidates who have at least six months of verified work experience in a telecoms-related area and who pass all exams and attend all 40 hours of class will be rewarded as a Certified Practitioner of Revenue Assurance (CP-RA).
Technology & Line of Business Focus: The focus for this curriculum is the assurance and management of all facets of telecoms (wireless, wireline, cable, satellite, and internet).This course will provide students with an end to end understanding of how things work, how revenue is earned, managed, billed, collected and assured.

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The Week at a Glance

	RAF101: Revenue Governance	RAF102: Network Foundations	RAF103: Billing Foundations	RAF 104: Partner Foundations	RAF 105: Profit Foundations
Opening Session	Intro to Revenue Governance	Intro to Network	Intro to Billing Systems	Intro to Partner Assurance	Intro to Margin & Market Assurance
Morning Session	The Real TOM	The Domain Analysis Methodology (DAM©)	Mediation Systems & Controls Review	Interconnect: Business, Technical & Operational Protocols	Interconnect & Roaming Margin Assurance
Late Morning Session	GRAPA Standards	Circuit Principles(Wireline, CDMA, GSM)	Postpaid Billiing Systems & Controls	SIMBOX, bypass, & related risks	Interconnect & Roaming Market Assurance
Afternoon Opening	Revenue Governance Framework	Data Principles (ISP, WIMAX, GPRS, DSL)	Prepaid Billing Systems & Controls	Roaming Business Models	Rate & Bundle Assurance Methods
Afternoon Session	RA Lifecycle	Packet-based Network Assurance	Prepaid Traffic, Rating & Account Assurance	Roaming Signaling	Revenue Assurance in Product Development
Late Afternoon Session	Revenue Mapping	Cable & Broadcast Principles	Channel Assurance & Controls	Postpaid Roaming Controls & Assurance	New Product Development
Closing Session	GRAPA controls & the DAM (c)	Assure any Network	Diameter, radius, and packet billing systems	USSD/CAMEL Roaming Controls & Assurance	Asset Assurance