Who Should Attend?
This course is recommended for experienced RA Managers, new RA managers, CFOs, CROs, or any telecommunications executive interested in learning how to set up a new RA department.
The primary audience for this Certification Training are those interested in learning:
- Latest proven innovations from RA managers around the world
- Techniques for enhancing the effectiveness of the RA department
- Roadmaps for expanding the scope of the Revenue Assurance function
- Proven techniques to greatly improve the position of the RA department in the eyes of top management
The Week at a Glance
|
REN101: Mastering Margins |
REN102: Mastering Markets |
RAG101: Mastering Governance |
RMW101: Mastering Position |
RMW102: Mastering Team |
|
| Opening Session |
Tele-economics: What is profit? |
Market Assurance Fundamentals | NGN Telcos/ Last Gen. Governance | The Intrapreneurial Approach to RA | Your team and the GRAPA framework |
| Morning Session | Marketing Engineering | The Marketing Lifecycle |
NGN Governance: The Revenue Reality |
Marketing, Selling and Promoting RA | Working with HR |
|
Late Morning Session |
Pricing Econometrics | Revenue Engineering Principles | Margin, Forecast & Variance Controls | Getting Funding and Building Partnerships | Training and Rotation Schedules |
| Afternoon Opening | Margin Assurance Principles & Case Studies | The Service Promise Model | Domains and Revenue Mapping | Managing Competitors | Assignation and Designation |
| Afternoon Session | Line of Business Margin | Implementing Model Base Controls | Confidence Assignation | Dealing with vendors and consultants | Tracking results and mapping to the RAG |
|
Late Afternoon Session |
Asset Margin | Revenue Forecast Controls |
RA Postures: Patrol, Panoptic, Plenary |
SWOT Analysis | Building an Intrapreneurial Team |
| Closing Session | Promotion and Bundle Margin | Models and Cases | Functional Reporting and Relevance | Winning and Keeping Budget | Organizing Training, Cross-training |