 |
Principle features and functions of a fraud management systems
|
| Review
of the major brands of systems and comparative features and
functions |
|
Exploration of the business reasons for the implementation of a
fraud management system |
|
Checklist of fraud management system requirements |
| Process
for the rationalization and quantification of fraud risks and
the development of the business case for the FMS |
|
Criteria and approaches to the Selection of an
FMS |
| Typical
FMS RFI/RFP components |
| Review
of a typical implementation project plan |
|
Architectural and performance issues |
|
Training requirements for running the FMS |
| What
to watch out for … when FMS systems go wrong !! |
|
Staffing the FMS – skills , training and experience |
| How to
collect ‘rules’ for the FMS |
|
Creating an FMS management operational environment |
|
Managing the FMS |
| KPIs
and reporting for the FMS |
| Major
FMS value areas, how to find them, how to capitalize on them
|
