| |
|
|
RA Management
|
RM100 |
Managing the Revenue
Assurance Lifecycle Workshop
This course provides the
student with an in-depth review of the entire Revenue Assurance
Lifecycle, and helps the student to understand and “fit together”
all of those pieces within the context of their own organizations.
Students will learn the detailed steps
in the process of Forensics, Controls Management, Corrections and
Compliance, as well as a review of the ways these processes can be
established, measured and organized for maximum impact. |
1 day |
|
RM105 |
Revenue Assurance
Vision, Mission and Organizational Fit
Managing a revenue
assurance group is a big job. It involves trying to piece together a
complex model that includes:
 |
Organizational and
functional coordination with dozens of other departments
|
|
Technical and
operational comprehension of dozens of revenue management
streams |
|
The creation of
budgets, KPIs and staffing plans |
|
Pulling it all
together under a cohesive, viable, dynamic and empowering
mission and vision |
In this class we help
students to understand and explore:
|
The fundamental
assumptions and justifications for the establishment of a
revenue assurance function |
|
Common
rationalization models (and the impact of those models on the
KPIs) |
|
A comprehensive guide in how to set
up and run an RA department |
|
2
days |
|
RA110 |
RA KPI and
Compliance Scorecard Reporting Workshop
In
this course we provide a comprehensive step by step guide to the
definition, negotiation and reporting of KPIs and Compliance
reporting.
See how other Revenue Assurance
departments are setting up their top management reporting
structures. |
1 day |
|
RA115 |
Principles and Practices in Revenue
Maximization
Revenue Maximization is the
process of applying revenue assurance tools and approaches in order
to solve some of the biggest challenges facing telco's today.
Learn how RA Managers are providing
major contributions to the corporate top and bottom line through the
application of forensic, controls, correction and compliance
methodologies to :
| Customer Churn and Brand Erosion |
| Network Asset Underutilization
and Outage Management |
| Margin Assurance |
| Rate Plan and
Bundle Assurance |
| ... and others |
|
2 days |
|
