The course is designed to provide the student with a comprehensive , end to end understanding of the many different aspects of operations and controls for non-voice service offerings. Included will be review of all major forms of non-voice service including:

Duration: 1 day

Overview:

Special attention will be given to the many different issues associated with Content Delivery, Service Levels and Working with Service Level Providers.

 *This is a workshop class and students will be expected to make presentations, discuss situations from their own environment or experience and work out the details of how to best attain “maximum impact for minimum cost” in their own organizations

Students will be asked to research their own prepaid environments and answer anonymous, in depth questionnaires before attending the workshop. Workshops throughout the day will help students to:

click here for Upcoming Events