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FM002: Top Telecommunications Fraud Exposures and what to do about them

 

Duration: 1 day

Overview:

This course will provide a comprehensive top down view of each of the major and minor categories of telecom fraud and will provide a case by case diagnosis of each including:

bullet

Operational Model – how does the fraud work

bulletRevenue management chain exposures – where are the weaknesses in the Revenue Management Chain
bullet Valuation and quantification of risk – methods for identifying if this type of fraud is happening and how much
bullet Standard practices and controls for the containment of the risk exposure
bulletCase studies and examples

 Fraud types to be considered will include:

bullet Subscription Fraud
bulletCall Sell
bulletPoint of Sale Fraud
bulletPremium Rate Service Fraud
bullet Ghosting, Phishing, Pharming and Phreaking  
bulletContent Theft
bullet SIMBOXES
bulletCloning
bulletVoucher Fraud
bulletPBX Hacking
bullet DISA
bullet Call Forward
bullet Auto Attendant
bulletPBX Port Maintenance
bulletCall center – ACD hacking
bullet Directed Routing
bulletRemote maintenance gateways
bullet Physical incursion of switches or cables
bulletRoaming , Tumbling, Cloning
bulletPrepaid – Last Call Exposure
bulletIN Hacks
bullet Business partner fraud
bullet Interconnect partner Fraud
bullet Roaming partner Fraud
bullet Content Partner Fraud
bullet Sales Channel Partner Fraud
bullet Internal Fraud
bulletLaw Enforcement Interface and Legal \

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