Scorecards represent one of the more powerful types of business intelligence applications allowing managers to track the key activities of operational units. While the “balanced scorecard” approach can be utilized to help track overall business activity, the same scorecard software can be effectively used to build a revenue assurance risk exposure and compliance reporting dashboard. Duration: 1 day Overview: The benefits arising from using Balanced Scorecard for operational control purposes include: Increased understanding, awareness and alignment about revenue assurance operations across the whole management team arising from the discussions during the design process; Wider and more effective monitoring of performance improvement initiatives; Improved understanding of the links between measures improves understanding and makes target setting easier; A single concise management report describes operational performance across perspectives. In this course we will review: Basic architecture and design of a scorecard application Review of each of the major categories of revenue assurance reporting as it relates to scorecard objectives. Applications reviewed include scorecards for: Network Activity Revenue related performance impacts Mediation activity levels and risk targets Billing exposures and reporting for Postpaid, prepaid, interconnect, roaming and other revenue streams Single dashboard views of revenue chains Standard single “version of the truth” for the revenue numbers being reported SOX compliance reporting and alignment verification Included will be a review of the key potential domains for scorecard reporting in the revenue assurance area including: Use of scorecards for KPI reporting Use of scorecard for the reporting of compliance, compliance variance and escalation How to provide a quick reference dashboard for the centralized review and control of all RA activity   click here for Upcoming Events