Revenue Assurance Academy
Official Training Group for GRAPA

 
 

 
 

Revenue Assurance
Academy

bullet RA Academy Home
bullet Alumni
bullet Testimonials
bullet Upcoming Events
  bullet Kuala Lumpur Sep-2010
  bullet Cape Town Oct-2010
  bullet Dubai Nov-2010
  bullet USA Dec-2010
bullet Onsite Events
bullet About the Academy
bullet Policies
bulletInstructor
bulletBooks
bullet Industry Speaker
bulletWhitepapers
bullet Contact Us


  Curriculum Details

bullet Certification Program
bullet Core Curriculum
bullet RA Disciplines
bullet RA Management
bullet Fraud Officer Program
bullet Operations & Controls
bullet RA Systems
bullet Business Intelligence for RA

Useful Links

bullet

GRAPA Website

bullet

GRAPA Library

 

 

Singapore UOB Plaza 1 Centre, Singapore, Singapore

 

Revenue Assurance Academy Whitepapers

One of the ways in which Rob Mattison tries to provide new insights, approaches, and information to people in the telecommunications industry is through our whitepapers and magazine articles. These documents are published in order to help focus on issues and perspectives of interest to revenue assurance professionals. 

To gain access to all of our Revenue Assurance Whitepaper Library - Click Here

Revenue Assurance Whitepapers

bullet Where Should RA Report?
bullet A Financial Framework for Revenue Assurance Decision-Making
bullet The Revenue Assurance Renaissance
bullet A Framework for Assessing Revenue Assurance Capabilities
bullet Mediation - End of An Era?
bullet How to You Determine the ROI for Your Billing System Investments
Where Should RA Report
This whitepaper discusses the latest hot topic for many telecommunication companies, revenue assurance.  The fastidious, tedious, and often boring activities of these groups have been perceived by most executives as a necessary evil since the early days of peg counts, hand written bills, and the first ever billing system audit. And yet, against this backdrop of double digit market growth, maddeningly steep learning curves, and the exponential infusion of new technology, new products and new business models into the mix, most telcos are coming to realize that their need for revenue assurance is greater than ever.  So, where should it report?

back to top

A Financial Framework for Revenue Assurance Decision-Making
Deciding upon when, where and how to invest money, time and resources on an revenue assurance project can be extremely difficult to prioritize correctly. In this paper, Rob Mattison proposes an over-riding framework for the development of an effective ROI decision-making process.

back to top

The Revenue Assurance Renaissance
This whitepaper  considers the many changes that are occurring in the Telecommunications industry today, and the impacts these changes are having on the way Revenue Assurance is perceived.

back to top

A Framework for Assessing Revenue Assurance Capabilities  
Before attempting to make any plans for the improvement of your Revenue Assurance capabilities, it is important to have a comprehensive understanding of what the current systems, processes, procedures and skills levels are for the existing organization.

This chapter, a reprint from "The Telco Revenue Assurance Handbook", provides a comprehensive framework for performing an audit of this type.

Based upon years of experience evaluating the capabilities of groups from Telco's around the world, this framework can provide valuable direction and structure that can assist you in the formation of your own assessment plan.

back to top

Mediation - End of An Era?
Reprint of an article published for BillingChina.com. This article considers the changing role of the mediation system, and the mediation function in light of the many changes in network technology and service offerings prevalent in the world today.

This article explores the role that mediation systems might play, and the changes that they will need to undergo in order to support the next generation of operational challenges.

back to top

How to You Determine the ROI for Your Billing System Investments
This paper explores some of the different methods that carriers have employed in order to assess the value of their billing systems investments.

Since billing systems represent one of the biggest investments that a carrier must make, trying to figure out how to assess the value of that billing system, and how much to spend on the upgrade or replacement of that system is a critical concern.

back to top

 
 
 

Copyright © 2009 [RAA]. All rights reserved.

Email: info@grapatel.com

Hit Counter