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Revenue Assurance Academy Whitepapers

One of the ways in which Rob Mattison tries to provide new insights, approaches, and information to people in the telecommunications industry is through our whitepapers and magazine articles. These documents are published in order to help focus on issues and perspectives of interest to revenue assurance professionals. 

To gain access to all of our Revenue Assurance Whitepaper Library - Click Here

Revenue Assurance Whitepapers

bullet Where Should RA Report?
bullet Breakthrough Techniques for Making Your Revenue Assurance Better-Faster-Easier
bullet A Financial Framework for Revenue Assurance Decision-Making
bullet Revenue Assurance for 3G
bullet The Revenue Assurance Renaissance
bullet A Framework for Assessing Revenue Assurance Capabilities
bullet Mediation - End of An Era?
bullet How to You Determine the ROI for Your Billing System Investments
Where Should RA Report
This whitepaper discusses the latest hot topic for many telecommunication companies, revenue assurance.  The fastidious, tedious, and often boring activities of these groups have been perceived by most executives as a necessary evil since the early days of peg counts, hand written bills, and the first ever billing system audit. And yet, against this backdrop of double digit market growth, maddeningly steep learning curves, and the exponential infusion of new technology, new products and new business models into the mix, most telcos are coming to realize that their need for revenue assurance is greater than ever.  So, where should it report?

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Breakthrough techniques for making your revenue assurance Better-Faster-Easier
This whitepaper provides readers with a quick summary of some of the most interesting and effective "best practices" in telco revenue assurance as practiced by telcos around the world.

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A Financial Framework for Revenue Assurance Decision-Making
Deciding upon when, where and how to invest money, time and resources on an revenue assurance project can be extremely difficult to prioritize correctly. In this paper, Rob Mattison proposes an over-riding framework for the development of an effective ROI decision-making process.

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Revenue Assurance for 3G
This paper considers some of the critical issues associated with figuring out how to perform revenue assurance for 3G applications and services.

With the appearance of next generation wireless services on the scene, the problems created by video content, geographically based services and other non-traditional forms of service delivery make 3G Revenue Assurance a major operational challenge.

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The Revenue Assurance Renaissance
This whitepaper  considers the many changes that are occurring in the Telecommunications industry today, and the impacts these changes are having on the way Revenue Assurance is perceived.

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A Framework for Assessing Revenue Assurance Capabilities  
Before attempting to make any plans for the improvement of your Revenue Assurance capabilities, it is important to have a comprehensive understanding of what the current systems, processes, procedures and skills levels are for the existing organization.

This chapter, a reprint from "The Telco Revenue Assurance Handbook", provides a comprehensive framework for performing an audit of this type.

Based upon years of experience evaluating the capabilities of groups from Telco's around the world, this framework can provide valuable direction and structure that can assist you in the formation of your own assessment plan.

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Mediation - End of An Era?
Reprint of an article published for BillingChina.com. This article considers the changing role of the mediation system, and the mediation function in light of the many changes in network technology and service offerings prevalent in the world today.

This article explores the role that mediation systems might play, and the changes that they will need to undergo in order to support the next generation of operational challenges.

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How to You Determine the ROI for Your Billing System Investments
This paper explores some of the different methods that carriers have employed in order to assess the value of their billing systems investments.

Since billing systems represent one of the biggest investments that a carrier must make, trying to figure out how to assess the value of that billing system, and how much to spend on the upgrade or replacement of that system is a critical concern.

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